At Rafi Mashers, we are dedicated to delivering your orders quickly and safely, no matter where you are in the world. This Shipping Policy outlines how we handle order processing, packaging, and delivery.
Order Processing
All orders are processed within 2–4 business days after confirmation. Once your order has been processed and shipped, you will receive a confirmation message with the delivery details.
Please ensure that all shipping information, including address and contact number, is accurate when placing your order. Incorrect details may cause delays in delivery.
Delivery Method
We offer cash on delivery as our only payment option. Your order will be delivered right to your doorstep by one of our trusted shipping partners.
Delivery Time
Delivery times vary depending on your location.
- Local orders: Delivered within 5–7 business days after processing.
- International orders: Delivered within 10–20 business days, depending on customs and courier services in your area.
Please note that delivery times are estimated and may vary during holidays or due to unforeseen shipping delays.
Packaging
All items are carefully inspected and securely packaged to ensure they reach you in perfect condition. Fragile products, including cookware and small appliances, are given special handling and protection.
Order Tracking
Once your order has been shipped, tracking information will be provided if available. You can use this to monitor the delivery progress until it reaches you.
Delayed or Missing Orders
If your order is delayed or missing beyond the estimated delivery time, please contact our support team for assistance. We will promptly work with our courier partners to resolve the issue.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to our customer service team at [email protected].